The Head of Security reports directly to the Deputy Director and is responsible for administering safety and security operations for the Albright-Knox Art Gallery. The position oversees policies and procedures that reflect best practices in museum security and are consistent with museum accreditation security standards. The Head of Security will ensure a comprehensive facility security program that places particular emphasis on customer service while focusing on the protection of art, assets and the safety of museum staff, visitors and volunteers.
Key responsibilities include:
Oversight of recruitment, placement and training of NYS certified guards, either through direct recruitment or outsourced vendor, ensuring sufficient staffing for the museum campus and off-site location.
Direct assistance in planning of security operations and systems for expanded museum facility.
Providing positive supervision and direction for security team through ongoing communication, motivation and leadership by example.
Encouragement and maintenance of high morale among security staff.
Represent security department at collaborative, interdepartmental meetings.
Inspection of the museum on a scheduled and random basis to review operations, providing timely feedback, including disciplinary action as needed, to ensure high quality performance of security personnel.
Review and responding to written and oral reports about security incidents as well as staff recommendations.
Development and enforcement of policies for monitoring fire and life safety systems.
Maintenance of the museum’s video surveillance technology, intrusion detection systems, as well as access control systems.
Investigate incidents resulting in loss or damage to objects of art or museum facilities, completing and submitting all necessary reports to management.
Establish and maintain working relationships with federal, state and local government agencies and private and professional organizations to ensure the continuous protection of the museum and compliance with regulations.
Oversee events open to the public, monitor visitors and art shipping and receiving, ensure museum safety and special exhibition security needs.
Exercise sufficient internal controls to ensure museum resources are protected against waste, loss or unauthorized use.
Develop and maintain an annual budget.
Other responsibilities as needed.
Bachelor’s degree from an accredited college/university. Preference will be given to candidates possessing an art related, criminal justice or public administration Associate’s/Bachelor’s degree.
A minimum of five years’ full-time security management experience within a security program.
Supervisory experience with a security program in an art museum, historic site, historic collection or artifact care program or similar security leadership experience strongly preferred.
A minimum of three years’ experience training and scheduling staff, students and/or volunteers.
Demonstrated written and oral communication skills.
Proficient computer skills with programs such as Microsoft Office, Security Intrusion / Alarm Software, Security Surveillance software, and other related management applications.
Proven ability to effectively, continuously and discretely work with confidential and potentially sensitive information.
Proven ability to consistently demonstrate a high degree of personal integrity.
Some advanced-scheduled evening and weekend work required.
Additional Salary Information: Medical, Dental, Vision and 403b
Generous Paid Time off Program
The Albright-Knox Art Gallery, located in Buffalo, NY, is dedicated to enhancing the understanding and appreciation of contemporary and modern art. As a hub of artistic and cultural energies, it strives to be an inspiring educational resource for all audiences.