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Application Review Date
The First Review Date for this job is: November 29, 2016.
Residential and Student Service Programs (RSSP) is a complex cluster of departments with an aggregated operating budget of approximately $150 million, a head count of over 2,500 employees in over 150 buildings (2.7 million square feet) that provide a variety of services to faculty, staff, students and the surrounding campus community. These services include an orientation and transition programs for incoming students, an inclusive community that fosters academic success and personal growth for our residents, single student and family housing for 7,500 students and (in some cases) their families, dining options for the campus and community, an early childhood education program, and conference operations during the summer.
Under the direction of the Director Residential Programs in Residential and Student Service Programs, the Associate Director for Residential Conduct and Community Standards (AD/RCCS) manages the day to day operations of the residential conduct process and critical incidents coordination. The AD/RCCS represents Residential Program to the campus and manages community standards, risk management, student personnel compliance and policy compliance. The AD/RCCS coordinates case management for students in crisis in the residential system, supervises the Coordinator for Community Standards; trains professional staff, student employees and volunteers in processes supporting Residential Living Community Standards. Ensures that Residential Living activities are in compliance with local, state and federal rules and regulations and develops, updates, and implements policies that apply to the department and University. Represents RSSP on campus wide project teams and committees related to conduct and community standards. May serve as a senior conduct officer for Center for Student Conduct.
Solves the most complex and sensitive issues arising in Student Affairs/Life & Development specialization. Overall responsibility for maintaining residential student conduct processes and critical incident case management. Oversee residential conduct policy analysis and development within RSSP, Formulate, manage, and implement conduct and community standard program policies, processes, and procedures.
Provide consultation and training to professional staff on residential conduct processes and information including, but not limited to due process rights of students, conduct hearings, case management, and appropriate sanctions. Assure the timely and thorough completion of conduct processes and case management.
Serve as Office of Record and maintain authority for determining access and distribution of confidential conduct records for residential population. Manage residential conduct database containing sensitive student records, update the residential code of conduct, and manage Clery-related data for residential students.
Collects and prepares conduct and critical incident reports for use in discussion and meetings for high level executive and senior administrators.
Chairs the Residential Critical Incident Committee and serves as a liaison to the Case Management Team and Student of Concern Committee Team. Respond to requests about residential students of concern. Serve as a contact for any student in crisis who needs the attention of multiple campus departments (e.g. Center for Student of Conduct, Path to Care, Cal Housing/Assignments) due to issues of personal well-being or involvement in serious violations of community standards.
Provides consultation and training to professional staff on assessing crisis situations and provide information and/or direction for action to be taken. Facilitate and/or advise staff on conversations with students, staff, administrators and parents re: crisis situations.
Serve on campus wide committees and work groups as assigned.
Monitors employee performance and provides direction and assistance. Hire, supervise, train and oversee payroll and evaluation of a Coordinator for Community Standard position, 2-3 Peer Review Board Student Coordinators, 5-7 Student Security Coordinators, and 300+ Student Security Monitors. Oversees the work of 1 professional staff member. Counsels and evaluates employee performance. Determine corrective action and separation of employees when appropriate. Conduct periodic check-in meetings, staff meetings, annual performance appraisals, and make recognition recommendations. Oversee student employee discipline process.
Participate in the rotation of the administrators on call to provide immediate consultation to staff managing crisis and student mental health issues. Provides analysis and input to ensure residential critical incident response processes are in compliance with local, state and federal regulations and University policies.
Participate in approved professional development opportunities to enhance performance in job duties and responsibilities.
Collaborate with the UCPD Residential Security Sergeant and UHS Residential Psychologist to coordinate residential wellness, safety and crime prevention efforts.
Serves as a Campus Security Authority (CSA) for all Clery Act-reportable crimes.
Minimum 5 years of experience working in a higher education situation
Knowledge of advising and counseling techniques.
Knowledge of common and conduct -specific computer application programs
Knowledge of Title IX and Clery Act as it relates to residential life administration
Knowledge of student service principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Skills in monitoring/assessing people, processes or services, to make improvements.
Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do.
Ability in problem identification, reasoning.
Ability to develop original ideas to solve problems.
Critical thinking, reasoning and persuasion skills.
Leadership and service orientation.
Experience in a comparable sized University and department with student life policies, processes, and procedures.
Knowledge of risk assessment principles, and the ability to evaluate risks and the likelihood of consequences.
Thorough knowledge of Student Affairs/Student Life specialization.
Interpersonal skills and communication skills.
Organization skills and the ability to multi-task.
Understanding of campus student conduct processes and educational sanctioning
Bachelor's degree in related area and/or equivalent experience/training
Graduate degree (Master's or doctorate) in higher education, student affairs, or a related field preferred.
Salary & Benefits
Annual Salary Range: $74,000.00 - 81,000.00
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.