The Legal Advocacy Coordinator provides support, information, and academic and legal/court advocacy to victim/survivors/concerned persons of sexual assault, relationship violence, stalking and harassment for the University of Minnesota, TC and Augsburg College. This includes providing crisis counseling, information, referrals, and support to students, staff, faculty and visitors who walk-in or call The Aurora Center. The Legal Advocacy Coordinator also writes protective orders, assists clients through police, medical, criminal justice, and university systems, facilitates the support groups, and is the primarily point person for many administrative tasks such as ordering supplies and updating office documents.
Detailed job responsibilities (include, but are not limited to, the following): Advocacy: (55%) • Answer helpline/business line and provide services to walk-in clients during office hours • Provide advocacy for clients through systems including but not limited to academic, housing, police, hospital/medical, legal, Student Conduct & Academic Integrity, and Equal Opportunity & Affirmative Action • Provide information and referrals about legal, campus, and other community resources • Assist clients in safety planning, identifying options, and problem-solving • Provide information about restraining orders, family court, criminal court, and legal procedures • Assist clients in filling out restraining orders, filing, and attending hearings • Assist clients in enrolling for the Minnesota Safe at Home Address Confidentiality Program • Register as notary public • Co-facilitate support groups with Director or University Counseling & Consulting Services – manage intake process, maintain meeting schedule, and coordinate additional needs for the support group • Keep supervisor informed of high-risk clients situations • Participate as Helpline advocate back-up if needed • Serve on after-hour Professional Staff on-call rotation for Helpline volunteers • Provide direct service training, client consultation, and case management and functionally supervise Helpline or office advocates • Adhere to agency and university policies, including but not limited to confidentiality and the code of conduct/ethics • Maintain professional boundaries with agency clients and co-workers • Other duties as assigned
Administrative: (30%) • Supervise office advocates and interns • Attend annual “new laws” training and webinars related to victim advocacy • Assist with Helpline pager needs or call center system/technology • Coordinate the scheduling of Helpline advocates and office advocates • Provide client case management to advocates, interns, and staff • Maintain phone lists and update all volunteer information • Regularly maintain and update office resources such as Intervention manual, office resources and hand outs. • Maintain and order all administrative office supplies-manage and inventory office storage • Manage Helpline pager needs or call center system/technology • Provide pager orientation to Helpline advocates and office orientation to Office advocates • Consult with supervisor at weekly meetings about client concerns, workload management, professional development, and other areas • Participate in weekly client service meetings • Participate in weekly team meetings about client needs, scheduling, and other team issues • Attend trainings and continuing education activities as assigned
Outreach and Agency Representation: (10%) • Speak at various meetings, functions, to explain Aurora’s mission and recruit new volunteers • Attend partner agency meetings as assigned to address issues of sexual assault, relationship violence, and stalking • Provide professional training to groups such as law enforcement, university hearing panels, and other partner agencies
Record-Keeping and Data Coordination: (5%) • Complete all required service documentation in a thorough and timely manner • Participate in agency grant and data reporting as directed by supervisor • Adhere to agency policies and work rules • Input demographic client data into departmental database • Provide statistical reports for Clery Act and other departmental purposes • Other duties as assigned
Report to: Director of The Aurora Center for Advocacy & Education
This is a full-time 100% continuing Civil Service appointment with benefits.
Bachelor’s degree in related field.
At least one year of experience working with victim/survivors of sexual assault, relationship violence and stalking.
Completion of 40 hour State Certified Sexual Assault Training Program.
Knowledge of the legal rights of victim/survivors and the civil and criminal legal systems in Minnesota.
Trained by an anti-violence agency to write Order for Protection/Harassment Restraining Order form.
Experience working in environments where confidentially is required.
Knowledge or willingness to learn Access database program; computer literacy.
Effective oral and written communication skills to work collaboratively with clients, co-workers, and University and community partners.
Demonstrated ability to work with students, faculty, staff and community people from diverse cultural and educational backgrounds.
Demonstrated judgment and ability to identify and prioritize high risk situations and inform appropriate channels.
Experience facilitating support groups
Experience supervising or mentoring volunteers
Experience working with college students and faculty/staff
Understanding of University/college systems and resources
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.